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FREQUENTLY ASKED QUESTIONS
Here you'll find answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions. You can also find information regarding our pricing, licensing and technical support options.
  • What are the System Requirements for the Software?
 
Hardware: PC with 256MB of Memory and 75MB of free hard drive space

Operating System: Windows 2003, XP SP1, 2000, NT SP6 are preferred. Will run under Windows 95/98 SE/ME with 512MB of Memory.

Processor: Pentium CPU @ 1GHZ or higher is recommended.
  • How many round will the software support?
 
The Game Analyzer for Golf supports an unlimited number of rounds on an unlimited number of courses for an unlimited number of golfers!
  • What are the Limitations of Trial Versions?
 
Trial version of our software is limited to 10 uses. Additionally, you will only be able to add 5 rounds.
  • What does the software cost?
 
In order to use the Game Analyzer for Golf, you are required to purchase a registration key which costs \$79.95.
  • Can I get a copy on CD?
 
Yes. When you purchase your registration key, you have the option to order a CD version of the software you can download for a one-time fee of \$20.00 per CD.
  • Can I use the software on more than one machine?
 
Yes. Simply enter the registration key on another computer and click the activation button and that version will be registered. We provide several activations per purchase since many users like to track their game details at home and at work (which we full encourage!).
  • My top file menu is being cut off at the top of the software, why is that?
 
Unfortunately with Windows, there are a number of different settings that affect the way the software displays. Screen resolution is one. The software is optimized to run at 1024x768 resolution. The software's forms have also been customized to take advantage of larger screen resolutions. With larger screen resolutions, may users decide to use 'Large Fonts'. Unfortunately, with some versions of windows, using large fonts, distorts the software. To change your font setting size, right click on your Desktop and click properties. Your display properies should appear. Click the appearance tab and there will be a font size pulldown. Select 'Normal' and with a restart of your computer, the software's menus will appear.
  • I have installed the software but when I start the Game Analyzer program, it will not load or I receive an error. What is wrong?
 
There are many possibilities, so here are some likely answers. If you try all of these and still can not get the software to run, please send an email to support@analyzersoftware.com with the details of the software's behavior. This will help us try to duplicate and hopefully resolve your problem.
  1. After installing the software, you should restart windows. This software modifies registry entries that require windows to be restarted. The software has been tested on base versions of Windows 95, 98, ME, NT4 (sp6), 2000, XP and 2003. If you are using another operating system, our software may not support it.
  2. You must have installed Microsoft Internet Explorer 5.0 or higher. If you do not, you should download the latest version of Microsoft Internet Explorer from the Microsoft site.
  3. This software is resource intensive. A minimum of 256mb of RAM is required. If you have this minimum amount or less, you may require a memory upgrade depending on what other programs you are running with our software. Shut down all other programs and try starting our software.
  4. Some computer setups do not properly install Microsoft's Data Access components properly. Try downloading MADC_TYP.EXE from the Microsoft web site by clicking on the link in this sentence. If that still does not solve the problem, download the MICROSOFT JET 4.0 components.
  5. There are known problems that have not been resolved with non-english versions of Windows operating systems. Change your regional settings to English, install the software, then switch them back.
  6. Send Analyzer Software the GAFGmmm.log file in the home directory where you installed the software. We will make every attempt to resolve your problem.

Top 2 Most Frequently Asked Questions

What are the System Requirements for the Software?
Hardware: PC with 256MB of Memory and 75MB of free hard drive space

Operating System: Windows 2003, XP SP1, 2000, NT SP6 are preferred. Will run under Windows 95/98 SE/ME with 512MB of Memory.

Processor: Pentium CPU @ 1GHZ or higher is recommended.
What does the software cost?
In order to use the Game Analyzer for Golf, you are required to purchase a registration key which costs \$79.95.